When you create a shipment with PayPal Shipping, you will see the following status, depending on the processing state in which it is located:
Draft shipments are shipments which are not completed. The last step is all that is missing to complete the shipment. Simply fill in all the required information and check if it is necessary to modify it before definitively confirming the order. If your order has not been completed, you will always find it in draft form when you log in. If an order is in draft form, you can change the weight and/or size, the courier and/or service. Please note that when orders are imported, the system automatically selects the weight, the size, the courier and the service. If the data is incorrect, you can make the necessary changes if the order is in "draft" status. When an order is in draft, it can be marked in an additional way. It will say "Missing Info", which means there is a shortage of important information to complete the order, enter the details of the shipment and fill in the missing fields to proceed with the payment.
Processing status is when the label is being generated, normally, a shipment remains in this status only for a few minutes. We have received your shipping request and your order is being prepared, wait a few moments for the final confirmation. When your order is ready, you can download and print the label to attach to the package. In the scroll bar you will see this message: ''Your shipment is in progress. Soon it will be ready for collection and you can print out the labels to attach to the parcels." If you see this message for more than 3 hours, please contact customer support.
Ready for shipping
Your shipment is ready to be picked up. All you have to do is print the labels and affix them correctly with adhesive tape to the package. Remember not to cover the barcode on the waybill, otherwise, the courier will not be able to correctly scan it nor will you be able to follow the transit progress. If you have booked a service in Drop Off, remember that the collection will not take place at your home or company, you will have to go to the warehouse of the courier to drop off the goods. The address of the warehouse is indicated at the time of booking. In the Ready to Ship status you can: print/save the labels. If you wish to modify or cancel your order, contact Customer Service.
Your shipment has been collected and is being transported between the various courier depots to be delivered to the recipient. To monitor the tracking of your shipment, read the following article: How to monitor the transit of your shipment. It is always preferable to track directly from the website of the courier with whom you have completed the shipment. If you need more information, you can contact our customer care team by clicking on Assistance.
In the status "In transit" you can: print/send the label, follow the status of the shipment.
The shipment has been delivered to the consignee. Please note that if the recipient is not available when the courier delivers the parcel, the package can be delivered to a neighbour, or you can retrieve it in one of the parcel stores of the courier. If the consignee indicates that he/she has not received the goods, you can request proof of delivery (POD) from Customer Service by paying the surcharge required for this service. In the "delivered" status you can: print/send the label, track the shipment.
If you would like to have some uncompleted shipments removed from the main homepage view of your PayPal Delivery bulk, you can archive them. Only orders that are in the following status can be archived: draft & delivered. For more information about the archiving functionality of an order, you can consult this help article: Archiving Shipments. We inform you that shipments that have been archived can be edited and completed. Delivered shipments that are archived can be viewed again if you need to track them.