Shipping documents are the carrier labels that must be printed and attached to the parcels.
Each carrier has its own label where all the information of the shipment is shown:
- Shipping barcode
- Shipping ID for tracking
- Sender information
- Recipient information
- Information on the weight and size of the shipment
- When the order has been correctly confirmed, the status is updated to "Ready for collection" and you can download the shipping documents in .pdf format by clicking on "Download label".
Remember that it is always mandatory to print the label and attach it securely to each parcel.
When the carrier comes to pick up your package, or you bring it to a drop off point, further payment will not be required. If you are asked to pay it is either because you have not printed nor correctly applied the label on the package.