If you have questions about how to use our services such as how to send a package, how to print a label, integrate Packlink into your online store... You are in the right place, we have gathered for you the essential information on these and more topics.
How to use Packlink
- How do I set predefined addresses?
- How do I change my payment method?
- What is PayPal Shipping powered by Packlink?
- Get started with PayPal Shipping
- How do I import orders from PayPal?
- Import shipments via CSV file
Labels
- How do I purchase the postage label?
- How to apply the shipping label to the parcel?
- Shipping label
- Do I need a printer?
- Can I write the address of the recipient on the package by hand?
- Are labels mandatory?
Carriers
What can I ship?
- Prohibited and non-compensation items
- What happens if I ship a prohibited item?
- What type of items can I ship with PayPal Shipping powered by Packlink?
- Sending Liquid or Solid Food
- Send Food and Perishable Products with Packlink
- Shipping Animals Is Strictly Forbidden
Where can I ship?
- Lucid Packaging Act
- Where do we deliver?
- To what international destination can I ship with the shipping platform?
- I can't find a postal code, what can I do?
- Can I ship to the channel islands?
- Can I ship to and from any country outside the EU?
How to use bulk shipping
- What are shipping rules?
- Troubleshooting: import shipments with CSV file
- Getting started with bulk shipping
- Bulk complete multiple shipments
- Bulk print shipping labels
- Bulk delete draft shipments