Welcome to the Packlink Help Center

To facilitate access to content, we have divided articles into 2 main categories, corresponding to issues before and after the generation of the shipping label.

How do I apply the shipping label? If you correctly apply labels to your parcels, delays, issues and losses are going to be much les... See more
Prohibited and no compensation items You are responsible for checking that your item can be sent with us, please check this list befor... See more
Tracking my parcel How do I track my PayPal Shipping parcel? You can track your parcel in 2 ways: Use the Packlink ... See more
Packaging Guide In this guide, we provide you with all the necessary guidelines to pack your parcel correctly. I... See more
Customs invoice and how to complete it If you send or receive any parcel from outside the European Union (EU), you must fill out, print ... See more
Customs regulations If you send or receive parcels from outside the European Union (UE), a customs invoice will be au... See more
The essential requirements for submitting a claim for damage, loss or missing content In the case of damage, loss or missing content you can file a claim to Packlink PayPal, provided ... See more