Welcome to the Packlink Help Center
To facilitate access to content, we have divided articles into 2 main categories, corresponding to issues before and after the generation of the shipping label.
Most popular articles
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How to apply the shipping label to the parcel? Shipping labels must always be applied on the outside of the package. We suggest to insert a seco... See more
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Prohibited items and no compensation items You are responsible for checking that your item can be sent with us, please check this list befor... See more
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PayPal Shipping rates With PayPal Shipping, you have access to shipping rates that are exclusive to PayPal users. You c... See more
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Tracking my parcel How do I track my PayPal Shipping parcel? You can track your parcel in 2 ways: Use the Packlink ... See more
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Packaging Guide This section specifies the guidelines that you must follow to carry out to sufficiently package ... See more
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Customs invoice and how to complete it If you send or receive any parcel from outside the European Union, you have to complete and attac... See more
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The 5 essential requirements to open a claim In case of damage or loss you can file a claim to Packlink, provided that you meet these 5 mandat... See more