Welcome to the Packlink Help Center
To facilitate access to content, we have divided articles into 2 main categories, corresponding to issues before and after the generation of the shipping label.
Most popular articles
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How to apply the shipping label to the parcel? Shipping labels must always be applied on the outside of the package. We suggest to insert a seco... See more
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Prohibited and no compensation items You are responsible for checking that your item can be sent with us, please check this list befor... See more
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PayPal Shipping rates With PayPal Shipping, you have access to shipping rates that are exclusive to PayPal users. You c... See more
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Tracking my parcel How do I track my PayPal Shipping parcel? You can track your parcel in 2 ways: Use the Packlink ... See more
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Packaging Guide In this guide, we provide you with all the necessary guidelines to pack your parcel correctly. I... See more
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Customs invoice and how to complete it If you send or receive any parcel from outside the European Union (EU), you must fill out, print ... See more
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The essential requirements for submitting a claim for damage, loss or missing content In the case of damage, loss or missing content you can file a claim to Packlink PayPal, provided ... See more