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  2. Help with a shipment
  3. Pick up

Articles in this section

  • Drop off services
  • Home pick up
  • When will the courier come to pick up the parcel?
  • Reschedule Pick Up
  • Parcel not collected at the scheduled time
  • Can I choose a specific time for the pick up?
  • Can I shorten the timeslot of the collection?
  • Can I change the collection date?
  • What can I do if the courier is unable to find the sender address?
  • I booked a pick up but I don't want to wait for the courier at home, can I bring the parcel to a drop-off point?
See all 14 articles

Parcel not collected at the scheduled time

Remember that sometimes couriers might be late.

If the courier has not collected your shipment at the scheduled time, you can book a new collection by clicking on the link below.

To schedule a new pick up click on the link below

RESCHEDULE PICK UP

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Related articles

  • Pick up
  • Reschedule Pick Up
  • Manage my shipment
  • When will the courier come to pick up the parcel?
  • Can I pay cash to the driver for the shipment?

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