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  1. Packlink PayPal Help Center
  2. Help with a shipment
  3. Claims

Claims

  • The 5 essential requirements to open a claim
  • Presenting photos in case of damage or missing content
  • What compensation I am elegible to claim?
  • What is the deadline for filing a complaint?
  • Prove the value of your item
  • My parcel has been damaged. What can I do?
  • Damaged goods and photographic evidence
  • How long will it take to manage my claim?

Need help?

Contact us about your delivery, arrange a new collection, raise a claim, check your invoice etc. either via Chat or Email. We are available Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00

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